traceroute to 69.20.9.79 (69.20.9.79), 64 hops max, 40 byte packets
1 gbps.gateway (192.168.1.254) 1.402 ms 1.191 ms 1.100 ms
2 89.148.21.1 (89.148.21.1) 20.134 ms 18.740 ms 18.930 ms
3 84.255.160.105 (84.255.160.105) 20.439 ms 22.167 ms 121.425 ms
4 84.255.160.74 (84.255.160.74) 30.733 ms 20.409 ms 20.287 ms
5 89.148.62.22 (89.148.62.22) 20.441 ms 89.148.62.18 (89.148.62.18) 20.722 ms 89.148.62.22 (89.148.62.22) 21.376 ms
6 89.148.62.21 (89.148.62.21) 20.196 ms 19.868 ms 20.575 ms
7 172.17.2.66 (172.17.2.66) 19.595 ms 20.377 ms 19.472 ms
8 172.17.2.53 (172.17.2.53) 417.715 ms 491.110 ms 346.508 ms
9 193.188.97.1 (193.188.97.1) 47.426 ms 21.383 ms 20.966 ms
10 193.188.97.2 (193.188.97.2) 99.042 ms 449.623 ms 24.205 ms
11 193.188.97.1 (193.188.97.1) 21.867 ms 26.132 ms 20.107 ms
12 193.188.97.2 (193.188.97.2) 433.547 ms 25.453 ms 379.083 ms
13 193.188.97.1 (193.188.97.1) 23.697 ms 21.791 ms 22.229 ms
14 193.188.97.2 (193.188.97.2) 143.747 ms 198.903 ms 79.524 ms
15 193.188.97.1 (193.188.97.1) 22.352 ms 131.371 ms 24.573 ms
16 193.188.97.2 (193.188.97.2) 255.244 ms 30.255 ms 24.162 ms
17 193.188.97.1 (193.188.97.1) 21.350 ms 21.607 ms 21.597 ms

notice the repetition at the end.

In their favour though, the lady at the other end of the line actually knew what I was talking about, acknowledged the fault and said that she had a report from another user with the same problem today so she will escalate it further up the chain.

Unfortunately until now the problem has not been resolved. I had to go home, and to Zain (which is soon to be disconnected!) to send my emails!

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here’s my speedtest result:
http://www.speedtest.net/result/317148756.png

check the “PING”, testing on a local server having a ping of 320 = 50 mi. wow. this is a lot of lag in a game. im in a manama district. im wondering if pings in other places like adliya or salmaniya has a lower ping. plz give me ur comments on this

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I think u reach the situation that I have reached when I used zain & light speed

Zain Call Center:
They told me we supply everything and our router is wireless but when I received it. It took them a day to reply back to me that I have to buy an B.D 40 Access point to have a WiFi at my home

Light Speed:

It took them a week to reply with stupidity that their Fair Usage policy applied to there new unlimited package is something the customer can’t know and it will be applied if I exceeds the normal usage which also I can not know and which made it worse even that the reply that I received was from a top manager not from the supervisor that is on the call center cz their call center was outsourced

Hehhhehehehe

Where is the TRA we need speeds and usage just like the gulf countries

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Batelco is the best only ” In Relative way”
They are all shit.
see guys one to this:
When U call some service Provider.
1)Get the Name and Title of person that will lie to you latter.
2) Ask Him / Her if they are authorized to talk to to customers.
3) Say Your story (Most Likely for the 10 th time)
4) If he Lies again…Stay calmed
5) get his email.
here is what do with the rest

Email Everyone in the company Including himself
about his lies
Hold him responsible for what he / she said.
Email his name to Zain Batelco…+ all other Momboos

By Coping and pasting…
try this…
Paste Like this Into TO: (For email)
example@batelco.com.bh,example@batelco.com.bh,example@batelco.com.bh,example@batelco.com.bh ……etc
So that they get it well
Use his Name in the subject

and send as many as you can

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Transfer rate=bandwidth (1-15%) / 8

It is much better than my cousin whose next to my house with Zain and rarely get a transfer rate of 1M.

I am not saying that Batelco is woooooow but they are the best

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email them and give them crap people please!!! helpdisk@batelco.com.bh

Email your everyone you know!!

http://www.bandwidthplace.com/speedtest/

http://www.auditmypc.com/internet-speed-test.asp

http://www.speakeasy.net/speedtest/

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This is what happened a year ago…Maybe it was you!

Batelco lies about the internet speed

Check this case:

I called Batelco inet serivce and I talked to one the seniors in Customer relations.

I asked him if the speed is slow with adsl 40 BD one.

he said, no.

I said I tested the speed on several speed check sites and all are saying very slow.

He said you check with our site for speed.

I said I already did do that and said that the speed is Perfect.

He said what it is.

I said how come all the other sites say it’s slow.

he Said “we” don’t support these sites. (What does that mean?)

…so I said …If I buy 1 KG of Fish from the market for 2.00 BD.

and I go home and weigh it and say 1/2 KG….I then go Mr. Friend…and weigh there and Says 1/2 KG….

Then I do the same for 5 others…all saying 1/2 KG.

He said…That is not under our “Procedure”….

I said I do not care about your procedure…I want my money’s worth of the INET speed.

He kept going back to the site of Batelco….I said I do not care for that either.

He then needed time to think on what to say.

Came back and repeated more shit to me…

I said…OK do you give me speed? He said Yes.

said….What is the…he said 1 MGBS for download.

I said OK…does make a difference from USA or UK or Japan…etc…

he said Yes…I said would be slower…He said Yes.

I said OK…where will get the speed of 1 MGPS from?

He said…Bahrain.

I said OK…let do the test…

IF I upload 60 MG into Batelco Host.

And Download it…Should it take 1 Minute?

60 MG/60 Sec = 1 MBPS…Right?

he said yes…

I said let do it at your office in Batelco any time you like…I have space in a Host in Batelco servers.

He refused and accused me for “NOT Cooperating”…(?????!!!)…Hello???…what the hell is this?

Liers!!!!!

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Residential offering:

1Mbps | 18BD/month
2Mbps | 28BD/month
4Mbps | 38BD/month
8Mbps | 96BD/month

Business offering:

1, 2, 4, 8, and 16Mbps which will cost you 347BD/month… which by our standards is pretty cheap considering the only high speed business package here (Zain@work) will set you back a cool 400BD/month for 4Mbps.

Affordable broadband = good Global Peace Index ranking

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