Tag Archives business

Innovative Banking Communications

Banks aren’t looked at to be innovative. Their traditional persona is that of an old, stable, go-to place to store your money. Safely. And get to your money at any time you like. Yes, this digital age requires change in the way that traditional banking is done and many if not all banks by now have some sort of a smartphone applications for their customers to interact with their money.Very few banks have taken a …

The Sisyphean Nature of Small Business in Bahrain

Having a small business in Bahrain is nothing less than a Sisyphean task. It’s agonising. Heart wrenching. Soul crushing. Doesn’t end. And one has to deal with a myriad of hindrances to business. Growing a small business is an even harder enterprise. Everything is lobbied at you not to succeed. One of the main detriments to business success here in Bahrain is unfair competition.Competition is fierce and it’s almost always a price to the bottom. …

How to deal with customer complaints. A lesson from Tamkeen.

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Twelve days ago, I had this to say about Tamkeen:As you can see above, just one day after posting the initial complaint, which was borne from frustration and previous experiences with Tamkeen, someone took notice of my complaint and took positive action. No less than three Tamkeen personnel called offering to help to resolve the situation. And they did, almost immediately. Within a day, all paperwork was resubmitted and accepted within their system. The lady …

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The death of entrepreneurship in Bahrain

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I arrived at my office this morning at my regular time to be faced with this truck parked just outside. I suspect that the truck’s destination is a recycling plant. What struck me wasn’t the industry of the workers or that paper recycling is a bona fide operation in Bahrain, what did was the picture I was faced with. I thought it was an indication of the state we are in on multi-facetted levels. Consider this: …

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