Tag Archives customer service

How to deal with customer complaints. A lesson from Tamkeen.

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Twelve days ago, I had this to say about Tamkeen:As you can see above, just one day after posting the initial complaint, which was borne from frustration and previous experiences with Tamkeen, someone took notice of my complaint and took positive action. No less than three Tamkeen personnel called offering to help to┬áresolve the situation. And they did, almost immediately. Within a day, all paperwork was┬áresubmitted and accepted within their system. The lady …