Tag Archives viva

Unethical telecom companies in Bahrain – VIVA as an example

While it’s a fact that telecom companies are nothing but glorified automated billing systems, why aren’t they forced to let their customers know of the expiry or anniversary of their contract?At the moment, VIVA, and I suspect the others too, carry on with their completely unethical practices of not notifying their customers that their contracts have ended, and continue with full unethical intent to charge them ad infinitum the very same charges per month even after their customer have fully paid their smartphone packages.

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Bye VIVA, it’s not been fun

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After a year of painfully using Viva’s mediocre but much over-hyped internet offering in Bahrain, I’ve terminated both contracts for my home and office. The best speed I could get out of Viva was something like 4mbps and that was flaky. As far as the uploads are concerned, I don’t think I got much more than 512kbps, and yes, that was flaky too. As a media company with daily uploads and downloads of large files, we …

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Battle of the Telcos has started!

Here’s the VIVA ad this morning thanking the people of Bahrain for their welcome and for the unmitigated success of their number launch campaign: VIVA\’s Ad and a couple of pages later we find Bateclo has taken the top half of the page with this: Batelco\’s Ad Which is a deep poke in VIVA’s eye! The background of this story is that when VIVA launched their number booking campaign, their servers crashed horribly for a few …

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