Tag Archives zain

Practical Marketing Lessons

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Lessons in practical marketing: on the left are warm colours, bright but warn environment, hi end tv running a high end looping advert, ‘welcome’ used at the ticket machine, services clearly shown with simple icons and a nice well maintained plant inside and a quick service machine outside. On the right, dark, dingy and old. Mismatched lights, scored desks, claustrophobic blacks, mismatched ad boards, two old tv screens with static content, empty feedback form stand and …

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Shain

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I am about this close to ditching the crap they call Zain – which I have now only started calling Shain – and throwing my lot with the devil. What the bloody hell is happening with this company? Since they changed their “brand identity” they’ve gone almost completely down the toilet, at least as far as their wireless Internet service is concerned. It keeps dropping out and has become really unreliable. Their support is no great …

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Zain’s closed, please call back later

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All of a sudden, the Internet stopped working at home, that happened earlier today, at about 6.15am. No big deal. I restarted the router but unfortunately that did not resolve the problem. So I called their helpdesk and after going through the usual hoops of their IVR by selecting the right options then inputting the Zain’s WiMax telephone number and password and waiting for I think 3 or 4 minutes more on hold (I love their …

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Zain@Home connected

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This post will be a running record of my experience with Zain@Home and compare that with Batelco’s offering as I experience it on a daily basis. They have just connected the equipment at home and it’s working. I didn’t do any tweaks or fine-tuning (if there are any, let me know please) so it’s a raw connection. The antenna is turned toward Saar which is about 3 kilometres away rather than the tower immediately opposite our …

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