Tag Archives entrepreneurship

How to deal with customer complaints. A lesson from Tamkeen.

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Twelve days ago, I had this to say about Tamkeen:As you can see above, just one day after posting the initial complaint, which was borne from frustration and previous experiences with Tamkeen, someone took notice of my complaint and took positive action. No less than three Tamkeen personnel called offering to help to resolve the situation. And they did, almost immediately. Within a day, all paperwork was resubmitted and accepted within their system. The lady …

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The death of entrepreneurship in Bahrain

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I arrived at my office this morning at my regular time to be faced with this truck parked just outside. I suspect that the truck’s destination is a recycling plant. What struck me wasn’t the industry of the workers or that paper recycling is a bona fide operation in Bahrain, what did was the picture I was faced with. I thought it was an indication of the state we are in on multi-facetted levels. Consider this: …

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How important is a business exit plan?

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What’s the average life of a business? I don’t know for certain, and I doubt anyone else in Bahrain or the Middle East knows either. Statistics of this sort are just not prioritised, and if they are, then they are not published. US statistics suggest that, on average, a Fortune 500 company lasts around 40 to 50 years. The vast majority of small businesses in the UK are around 5 years old, with less than 15% …

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Innovation and the Arab World

Ever wonder how the minds of disruptive innovators tick? How their companies work and how they not only breed disruptive ideas but also find ways to bring those disruptive innovations to life with products that change the world? I have. I confess that I do sometimes with envy, but more often with a lot of reverence and admiration. Celebrating those ideas and successes hold incredible amounts of inspiration for me which help me to continue to …

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Tumblr? What’s Tumblr?

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Yes, I know it supposed to be a blog anything, anytime, every time kind of platform that’s hip with the younger crowd. I never really paid it any attention. I do have an account there, of course, but the only thing I use Indifferent Musings for is mirroring this blog, Instagram and I can’t remember what else. If sharing to Tumblr is an option, I generally select that button. I do that off-handedly though, not with …

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